Summary
Was Robert Eaton, a Good Coach, is a
case study 9-1 in the book “Performance Management.” I would like to reflect
some important points which are described in the case before talking about
major functions were missing, key behaviors were missing and also before
recommendations on how he could have been a more successful or effective coach.
Robert Eaton was chairman and CEO of the Chrysler from 1993 to 1998. The
passenger car brands of the DaimlerChrysler where Eaton served as cochairman
include Smart, Dodge, Jeep, Chrysler, Mercedes-Benz, and Maybach. Eaton even
modernized the manner in which Chrysler planned cars based on a study formerly
disregarded by Iacocca (Aguinis, 2012).
It
is clear that Robert Eaton is a good coach, on the other hand, there are some
functions were missing such as setting the strategy and vision, building
influencing relationship, conducting practices for managing competitions and
learn and reflect. According to my point of view, the coach must create a
strategy and vision based on the stages and needs of the improvement of the
organization. There are fundamental behaviors were missing such as empowering
team and do not micromanage, expressing the interests in the personal
well-being and success in team members, and helping employees with career
improvement (Katherine Elya, 2010).
Based
on my evaluation, I would like to provide some particular recommendations on
how he could have been a more effective coach such as building the
relationship, providing assessment, challenging assumptions and thinking,
encouraging and supporting, driving results, willingness to evolve, moral
courage, and champion for champions (Lim, 2015).
References
Aguinis, H. (2012). Performance Management. Pearson; 3
edition (January 20, 2012).
Katherine Elya, L. A.-B. (2010). Evaluating leadership
coaching: A review and integrated framework. The Leadership Quarterly,
585–599.
Lim, K. (2015, March 17). 7 Key Qualities of an Effective
Coach. Retrieved December 19, 2016, from https://ecicoaching.com:
https://ecicoaching.com/7-key-qualities-of-an-effective-coach/
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